Privacy Policy
JOHMANGO Privacy Policy
Last updated: 14th
January,2025
This Privacy Policy describes how
JOHMANGO (the "Site", "we", "us", or
"our") collects, uses, and discloses your personal information when
you visit, use
our services, or make a purchase
from www.johmango.com (the "Site") or otherwise communicate with us
(collectively, the "Services"). For purposes of this Privacy Policy,
"you" and "your" means you as the user of the Services,
whether you are a vendor, customer, website visitor, or another individual
whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy
carefully. By using and accessing any of the Services, you agree to the
collection, use, and disclosure of your information as described in this Privacy
Policy. If you do not agree to this Privacy Policy, please do not use or access
any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy
from time to time, including to reflect changes to our practices or for other
operational, legal, or regulatory reasons.
We will post the revised Privacy
Policy on the Site, update the "Last updated" date and take any other
steps required by applicable law.
How We Collect and Use Your
Personal Information
To provide the Services, we
collect and have collected over the past 12 months personal information about
you from a variety of sources, as set out below. The information that we
collect and use varies depending on how you interact with us.
In addition to the specific uses
set out below, we may use information we collect about you to communicate with
you, provide the Services, comply with any applicable legal obligations,
enforce any applicable terms of service, and to protect or defend the Services,
our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information
we obtain about you depends on how you interact with our Site and use our
Services. When we use the term "personal information", we are
referring to information that identifies, relates to, describes or can be
associated with you. The following sections
describe the categories and
specific types of personal information we collect.
Information We Collect Directly
from You
Information that you directly
submit to us through our Services may include:
- Basic contact details including
your name, address, phone number, email.
- Order information including
your name, billing address, shipping address, payment confirmation, email
address, phone number.
- Account information including your
username, password, security questions.
- Shopping information including
the items you view, put in your cart or add to your wishlist.
- Customer support information
including the information you choose to include in communications with us, for
example, when sending a message through the Services
Some features of the Services may
require you to directly provide us with certain information about yourself. You
may elect not to provide this information, but doing so may prevent you from
using or accessing these features.
Information We Collect through Cookies
We also automatically collect
certain information about your interaction with the Services ("Usage
Data"). To do this, we may use cookies, pixels and similar technologies
("Cookies"). Usage Data may include information about how you access
and use our Site and your account, including device information, browser
information, information about your network connection, your IP address and
other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain
information about you from third parties, including from vendors and service
providers who may collect information on our behalf, such as:
- Companies who support our Site
and Services, such as Shopify.
- Our payment processors, who
collect payment information (e.g., bank account, credit or debit card
information, billing address) to process your payment in order to fulfill your
orders and provide you with products or services you have requested, in order
to perform our contract with you.
- When you visit our Site, open
or click on emails we send you, or interact with our Services or
advertisements, we, or third parties we work with, may automatically collect
certain information using online tracking technologies such as pixels, web
beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from
third parties will be treated in accordance with this Privacy Policy. We are
not responsible or liable for the accuracy of the information provided to us by
third parties and are not responsible for any third party's policies or
practices. For more information, see the section below, Third Party Websites
and Links.
How We Use Your Personal Information
- Providing Products and
Services. We use your personal information to provide you with the Services in
order to perform our contract with you, including to process your payments,
fulfill your orders, to send notifications to you related to you account,
purchases, returns, exchanges or other transactions, to create, maintain and
otherwise manage your account, to arrange for shipping, facilitate any returns
and exchanges and to enable you to post reviews.
- Marketing and Advertising. We
use your personal information for marketing and promotional purposes, such as
to send marketing, advertising and promotional communications by email, text
message or postal mail, and to show you advertisements for products or services.
This may include using your personal information to better tailor the Services
and advertising on our Site and other websites.
- Security and Fraud Prevention.
We use your personal information to detect, investigate or take action
regarding possible fraudulent, illegal or malicious activity. If you choose to
use the Services and register an account, you are responsible for keeping your
account credentials safe. We highly recommend that you do not share your
username, password, or other access details with anyone else. If you believe
your account has been compromised, please contact us immediately.
- Communicating with you. We use
your personal information to provide you with customer support and improve our
Services. This is in our legitimate interests in order to be responsive to you,
to provide effective services to you, and to maintain our business relationship
with you.
Cookies
Like many websites, we use
Cookies on our Site. We use Cookies to power and improve our Site and our
Services (including to remember your actions and preferences), to run analytics
and better understand user interaction with the Services (in our legitimate
interests to administer, improve and optimize the Services). We may also permit
third parties and services providers to use Cookies on our Site to better
tailor the services, products and advertising on our Site and other websites.
Most browsers automatically
accept Cookies by default, but you can choose to set your browser to remove or
reject Cookies through your browser controls. Please keep in mind that removing
or blocking Cookies can negatively impact your user experience and may cause
some of the Services, including certain features and general functionality, to
work incorrectly or no longer be available. Additionally, blocking Cookies may
not completely prevent how we share information with third parties such as our
advertising partners.
How We Disclose Personal Information
In certain circumstances, we may
disclose your personal information to third parties for legitimate purposes
subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third
parties who perform services on our behalf (e.g., IT management, payment
processing, data analytics, customer support, cloud storage, fulfillment and
shipping).
- With business and marketing
partners, to provide services and advertise to you.
Our business and marketing
partners will use your information in accordance with their own privacy
notices.
- When you direct, request us or
otherwise consent to our disclosure of certain information to third parties,
such as to ship you products or through your use of social media widgets or
login integrations, with your consent.
- With our affiliates or
otherwise within our corporate group, in our legitimate interests to run a
successful business.
- In connection with a business
transaction such as a merger or bankruptcy, to comply with any applicable legal
obligations (including to respond to subpoenas, search warrants and similar
requests), to enforce any applicable terms of service, and to protect or defend
the Services, our rights, and the rights of our users or others.
We have, in the past 12 months
disclosed the following categories of personal information and sensitive
personal information (denoted by *) about
users for the purposes set out
above in "How we Collect and Use your Personal Information" and
"How we Disclose Personal Information":
Category:
- Identifiers such as basic
contact details and certain order and account information
- Commercial information such as
order information, shopping information and customer support information
- Internet or other similar
network activity, such as Usage Data
Categories of Recipients:
- Vendors and third parties who
perform services on our behalf (such as Internet service providers, payment
processors, fulfillment partners, customer support partners and data analytics
providers)
- Business and marketing partners
- Affiliates
We do not use or disclose
sensitive personal information for the purposes of inferring characteristics
about you.
FOR "TARGETED
ADVERTISING"
We have "sold" and
"shared" (as those terms are defined in applicable law) personal
information over the preceding 12 months for the purpose of engaging in
advertising and marketing activities, as follows.
Category of Personal Information
- Identifiers such as basic contact
details and certain order and account information
- Commercial information such as
records of products or services purchased and shopping information
- Internet or other similar
network activity, such as Usage Data
Categories of Recipients
- Business and marketing partners
User Generated Content
The Services may enable you to
post product reviews and other user-generated content. If you choose to submit
user generated content to any public area of the Services, this content will be
public and accessible by anyone.
We do not control who will have
access to the information that you choose to make available to others, and
cannot ensure that parties who have access to such information will respect
your privacy or keep it secure. We are not responsible for the privacy or
security of any information that you make publicly available, or for the
accuracy, use or misuse of any information that you disclose or receive from
third parties.
Third Party Websites and Links
Our Site may provide links to
websites or other online platforms operated by third parties. If you follow
links to sites not affiliated or controlled by us.
